What is GeM?

Government e-Marketplace (GeM) is an online business-friendly place wherein sellers offer their goods and services, and government organizations can procure them.

INTRODUCTION

Government e – Marketplace (GeM) is an e-commerce platform in India, which is operated & maintained by the government departments. GeM is a platform  to facilitate the online procurement of goods and services required by various government organizations, departments, and public sector undertakings.

The main purpose to introduce the Government E-Marketplace is to enhance transparency, improve efficiency and speed up procurement. Facilities like reverse e-auction, e-bidding, and demand aggregation on GeM  portal facilitate the government users to receive the best value for their money.

GeM portal Registration is an open support for all the suppliers who want to work with the government. Since the government has made it mandatory for all the departments and ministries to procure goods and services from GeMportal by adding the replacement Rule No. 149 within the General Financial Rules, 2017.

Any sellers who are  manufacturers traders and  Service providers can register on the GeM portal

GeM is an e-commerce marketplace such as FLIPCART, where one can uncover unlimited Government opportunities.

Documents Required For GeM Registration

  • PAN Card of company/firm
  • PAN Card and Aadhaar Card of Proprietor/Partner/Director
  • GST Registration Certificate
  • MSME certificate
  • Three years income tax return filed copy
  • Trademark certificate (if any)
  • List of Products and Services
  • Active Mobile number linked with Aadhaar card (for OTP purpose )and Email id
  • CIN No of registered firm or company
  • Cancelled cheque copy

Procedure for GeM Registration

BENEFITS

  • Direct access facility to 45000 + Government Departments.
  • Marketing with minimal effort and expenses
  • One – stop shop for E-bidding / reverse auction on products/services
  • Dynamic pricing: sellers  can  change price  based on market conditions
  • Get new product suggestions daily.
  • No need to search for tender notices in magazines and newspapers
  • payment on Time
  • paperless and contactless platform

Frequently Asked Questions

“The prerequisites for primary user registration are:

  1. Aadhaar number of the user.
  2. Mobile number which is linked with Aadhaar.
  3. Email ids hosted by NIC, only NIC registered Email ids are allowed, this would facilitate users from all 1600+ domains to freely register and transact on GeM.
  4. Verifying authority details such as name, mobile number and NIC registered email id. Note: In case the user does not have an email id which is hosted by NIC s/he would be directed to open GeM buyer id email.”

Yes, Aadhaar is mandatory for primary user registration. Note: Aadhaar details collected by GeM are solely for user verification.

The key tasks of a primary user are:

  • Self registration
  • Filling organization details
  • Creation/modifications of secondary users
  • Monitoring of orders placed • Administration of GeM procurements
  • In case the primary user gets transferred or retires from the organization, he/she needs to transfer the primary user account

No, a primary user cannot change his/her user ID once it is created. It is advisable that the user ID is carefully created as per the designation or department.

You must have a NIC registered email id to register, upon entering the NIC registered email id like gov.in/nic.in etc. during registration, the email will be verified by NIC. On successful validation by NIC, the user will get an email message with a one-time password for continuing with the registration process.

No, it is not possible for the secondary user to edit the user ID, as it is created by the primary user.

For secondary user activation, Click on the “Activation link” sent to email id entered by Primary user, Enter “Aadhaar Number” & “Aadhaar link Mobile Number”, Verify through OTP and create your account’s password.

Yes, a primary user can edit his/her personal information like email id, mobile number, designation and password. However, any alteration to the name is not possible.

One-time password (OTP) is sent on your Aadhaar linked mobile number. If you haven’t received the OTP, please ensure that your mobile number is linked with your Aadhaar.

Yes, the password must be a minimum of 8 characters in length, containing upper case, lower case, numbers and special characters. Example Password:Gem@2018

Verifying authority is a person who verifies the details of the primary user. An officer of the same rank /one rank lower/one rank higher, can register as a verifying authority. He/she must have a NIC registered email ID.

In order to avoid biases in selection of seller, for a particular purchase, seller’s name is no longer disclosed on GeM until the Buyer makes a purchase decision.

The minimum and maximum number of delivery day(s) may vary, specific to the product and service category.

No, a primary user cannot take part in procurement. Primary user needs to create secondary user, i.e., buyers for procurement. However, a Primary user can be a consignee to receive a product/service.

Certain Buyer organizations are eligible for concession on GST if goods for which bids have been invited fall under classification of GST concession and the conditions for eligibility of concession are met by the institution.

This option is given to Buyers to understand their Intent of Buying so that Buyers can select and verify values for Golden Parameters to create Bid as per the specific requirement for procurement.

Below is the list of payment modes currently available in GeM:

  • PFMS
  • IFMS
  • Internet Banking
  • State GeM Pool Account (SGPA)
  • GeM Pool Account (GPA)
  • CGDA for Defence Buyers
  • Railways for Railways Buyers

GeM Pool Account is a special purpose bank account (non operative Savings/current Account) opened, operated and controlled exclusively by each NPAE(Non-Public Financial Management System (PFMS) Agencies/Entities) for the purpose of crediting 100% projected value of the contracts/supply orders in to the account and for subsequently making timely payments to the suppliers on successful supply and acceptance of goods & services ordered on GeM against supply orders placed by the NPAE on GeM.

To check contract details, login to your account and go to the “Dashboard”. Then click on “Product/Service Order”.

In order to purchase MSE product, buyer needs to select “MSE” filter available under “Administrative” section. This filter will enable the buyer to view only the MSE sellers.

Buyer has the option to Decline Demand, which does not require seller consent. This option is available with the buyer right from the time of submission of the financial approval document till the order has been accepted by the seller. Once the order has been accepted by the seller, the buyer can initiate a cancellation request, which goes to the seller for consent.